We scale your business

Scale Team provides customer care for growing companies

Easy set-up

Scalable

Flexible

We are customer
care specialists

We offer a simple and flexible customer care outsourcing solution.

24/7 multi-lingual answers to your users across all channels.

No tech integration, no set-up fees, no commitment.

Customer centric solutions for your business needs

Customer services

After sales services

Inbound management

Business development

Assess & process leads

Outbound management

Closing deals

Continuity

Management of on-call and activity peaks

Transparent analytics

Build a knowledge base to improve your processes as you grow

We help entrepreneurs and top managers to scale their businesses.

We know how to recruit and manage the right people.

You stay focus on your brand and product.

"68% of customers declare that a pleasant customer service agent is fundamental to a positive experience"

Source : AmericanExpress

"Missed calls can be expensive as up to third of incoming calls are for quotes"

Source : Telefoonboek

"42% of customers say they respond to a bad customer service experience by posting negative comments on social media"

Source : NewVoiceMedia